Company refers to Lumago co.,ltd, a commercial corporation that is a legal resident of the Republic of Korea.
This Privacy Policy applies to Company’s owned and operated games, websites and related products (“Products”). All changes to this Privacy Policy are effective when they are posted on this page.
Overview
NAEGI (hereinafter referred to as "the Company" and "Naegi Play") shall be responsible for the protection of personal information in related laws and regulations that the information and communication service providers must comply with, such as the Telecommunications Privacy Act, Telecommunications Business Act, We are committed to protecting the rights and interests of our users by establishing a privacy policy in accordance with relevant laws and regulations. Naegi Play's privacy policy includes the following contents.
1. User's personal information collected by Naegi Play
2. Purpose of collecting and using personal information of Naegi Play
3. Methods to collect personal information from Naegi Play
4. Commitment of handling personal information
5. Retention and use period of personal information
6. Procedures and methods of personal information destruction
7. Naegi Play User's personal information
8. Suspension of services that may be taken to protect your privacy
9. Information about sharing and providing information with a third party of Naegi Play
10. Confidentiality of Privacy of Naegi Play’s users
11. Items that Naegi Play’s members need to know to protect their personal information
12. Handling of user's personal information and other complaints that the Naegi Play did not recognize
13. Limitations of the personal information handler of Naegi Play
14. Rights of users and legal representatives and how to exercise them
15. Matters on installation / operation and rejection of automatic collection of personal information
16. Contact information of personal information manager and contact person
Items
1. User's personal information collected by Naegi Play
A. Items of personal information collected Required items: Information such as Player ID and Nickname of Social Service will be collected if you agree to NAEGI's Privacy Policy.
B. Methods to collect personal information Naegi Play collects personal information in the following way. - User information is recorded on the server when the game is running.
2. Purpose of collecting and using personal information of Naegi Play
A. Use it for game support. It is used as classification information in the game mode during game (profile information, game logs, in-app purchase history, ranking and score recovery etc in the future).
B. Use of membership information for game server management Uses information to prevent unauthorized access to the server of the game service.
C. Use for Development of new services, marketing, and advertising New service development and certification services, access frequency check, the validity check of the service
3. How to collect personal information from Naegi Play
After running the game, if the user agrees to Terms of Services, it is recorded on the server.
4. Commitment of handling personal information
Naegi Play will not process your personal information without consent.
5. Retention and use period of personal information
In the event that the member's personal information is requested to be deleted by e-mail or in writing by reason of the expiration of the service period or membership termination or the personal information of the member is processed in a state that the third party can not read and use, we will keep your membership information for a certain period of time as stipulated by related laws and regulations. In this case, the Company will only use the information for the purpose of keeping it, and the period of retention is as follows.
A. Act on Consumer Protection in Electronic Commerce etc. - Records of transactions such as contracts of subscriptions, provision of member services, etc.: 5 years - Record of payment and goods supply: 5 years - Records of consumer complaints or disputes: 3 years
B. Act on Information Network Promotion and Information Protection, etc. Record of identity verification: 6 months
C. Communication Confidentiality Protection Act Record of visit: 3 months
6. Procedures and methods of personal information destruction
In principle, the personal information of the user is destroyed without delay when the purpose of collecting and using the personal information is achieved.
The procedure and method of destroying personal information of the Company are as follows.
A. Destruction procedure - The information entered by the user for membership, etc., is transferred to a separate DB after the purpose has been accomplished (in the case of paper, a document locker with a separate locking device), according to internal policy and other information protection reasons and the period of use).
- This personal information will not be used for any other purpose other than that held by law.
B. How to destroy - Personal information printed on paper is crushed by a crusher or destroyed by incineration.
- Personal information stored in an electronic file is deleted using a technical method that can not play the record.
7. Naegi Play User's personal information
Naegi Play encourages members to renew regularly to keep their status as the best personal information. For some information, verification is done regularly at the joint. Inaccurate personal information may cause inconvenience to the user. Therefore, if the personal information manager determines that the personal information is incorrect, it may destroy the incorrect personal information.
8. Naegi Play may temporarily suspend the service for the safety of user's personal information.
We are doing our best for the safe use of the service for users. However, if our service is compromised by an unwanted method, we may temporarily suspend the service of the user's personal information until the problem is completely resolved, in order to protect the user's personal information.
9. Information sharing and provision with third party of Naegi Play
Naegi Play shall not use the personal information of the user in excess of the notice or specified range according to Article 24-2 (Promotion of personal information, etc.) and provide them to any third party.
In addition, a person who handles or has handled personal information of a user for providing a service of Naegi Play pursuant to Article 66 (Confidentiality, etc.) of Promotion of Information Network Usage and Information Protection, etc., shall not leak or provide to others.
10. Contents of Naegi Play's personal information confidentiality
Naegi Play does not disclose personal information to third parties without the user's consent in order to maintain the confidentiality of user's personal information. Also, even if the user agrees, the third party will not disclose the user's personal information to those who are likely to re-release through the third party. Naegi Play does not provide user's personal information about unilateral demand of users' personal information from various government agencies. We provide your personal information only if the government agency in accordance with the law requires the data to be completely processed through formal procedures in accordance with laws and regulations. Naegi Play does not use personal information of users other than basic service and other service activities set by the Company. According to the above activities, when the user's information is required, the personal information of the user is used through the process of collecting and agreeing through a separate form.
11. Items that Naegi Play’s members need to know to protect their personal information
Naegi Play makes every effort to protect your privacy but we are not responsible for any personal mistakes or issues due to Internet problems. Thank you for your understanding.
12. Handling of user's personal information and other complaints not recognized by Naegi Play
The administrator who is dedicated to handling user complaints regarding user's personal information use and other complaints that the Naegi Play can not recognize will be assignment, and continuously and promptly process, handle user's complaints.
13. Limitations of the personal information handler of Naegi Play
Naegi Play grants access only to a limited number of employees who are entitled to handle personal information of the user, and give IDs and Passwords to those employees, and change them on a frequent basis to best protect users’ personal information.
14. Rights of users and legal representatives and how to exercise them
- Users and legal representatives may view or modify their registered personal information at any time and may request termination.
- Or contact the Customer Center or the person in charge of personal information, by phone, e-mail or handwriting, and we will take action without delay.
- If you request correction of errors in personal information, we will not use or provide the personal information until the correction is completed. Also, if wrong personal information is already provided to a third party, we will notify the third party without delay and correct the result of the correction.
- the Company shall deal with personal information that has been terminated or deleted at the request of the user or legal representative as described in "5. Retention and Use Period of Personal Information" of the Personal Information Protection Policy, and such information shall not be viewed or used for any other purpose.
15. Items on installation / operation and rejection of automatic collection of personal information
the Company will automatically collect the device identification number (device ID or IMEI, MAC address, etc.) when the user executes Naegi Play to create account information.
If you refuse to automatically collect the machine identification number, you can not use the Naegi Play.
16. Contact information of personal information manager and contact person
You may report all personal information related complaints that may arise as a result of using the Company's services to the person in charge of personal information management or the department in charge.
The Company will respond promptly and adequately to the reports of users.
Personal information manager
Name: Joshua Kim Position: Chief Marketing Officer Mail: [email protected]
<Addendum> This Privacy Policy will take effect on February 10, 2024.